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Hall 4, Dubai International Convention & Exhibition Centre

Don’t Miss These 10 Show Highlights – ALL FREE
Register For A Free Exhibition Pass Here
1. The Learning & Development Zone
Your chance to clarify your training and development priorities in the company of educational & customer management experts
2. Special Show Offers - Save Big $$$s
Don't miss these imaginative & special show promotions - they are unique but limited, and – you could save a bundle! For examples, click here
3. Applications Showcase Theatre
The easiest way to catch up on new contact centre product & service developments – any one of which might revolutionize your customer satisfaction and retention ratings

Limited places
Pre-register to ensure your seat.

4. Free World-Class Consultancy
If there was ever a time to receive guidance on treating customers more "care-fully", then this is it. Book a FREE session with a world-class customer service specialist

Limited sessions are available, so come early to book!

5. "Ask The Experts"
A MECC First!
Participate in an interactive session & have your most pressing call centre questions answered by our world class panel of experts

Wednesday Feb 4 :
10.00 am – 11.00 am

Click here to submit a question to the panel

6. MECC '09 Bonus Presentations
Another MECC First!
Presentations on this year's hottest topics :-
-Call Centre credit crunch tactics
-Is Outsourcing the answer to your customer service needs?
-Customer Experience Management – the only realistic way forward?
are open to all, but places are limited

Click here for the full schedule
7. The Certification Centre
Yes, working in the call centre is a profession and we have the internationally recognized qualifications to prove it. Find out the exact steps you need to take to develop yourself and enhance your call centre career path.
8. Middle East Call Centre '09 Awards
As previous winners will attest, the effects of award winning on staff morale and motivation can be electrifying. (Why even senior management are forced to take notice!)

Discover the steps you must take to enter at a special "Awards Explained" presentation on Tuesday, Feb 3, 4.00 pm -4.30 pm

Limited places -
Pre-Register

9. The Recruitment Centre
MECC ’09 is hosting a call centre recruitment centre. Drop off your CV or job position requirements and we’ll try and do some matchmaking.
10. VIP Zone - Unparalled Networking!
Entry is restricted and the networking will be phenomenal. Yet correctly complete your MECC ’09 Passport (received at the front registration desk) and entry is all yours.
Register For A Free Exhibition Pass Here
Middle East Call Centre 2009 (MECC ‘09)
The #1 venue for :-
  • The worlds leading contact centre solutions providers
  • The region's top outsourcers
  • The biggest ever regional gathering of world-class customer management experts and regional call centre professionals

    DON’T MISS IT!

    For more details see www.insights-me.com/callcentre

    Organized By :
    Media Partners :
    Cyber Gear

    Telephony Middle East
    INSIGHTS, Dubai, UAE, Tel : +971-4-3329211, Email : insights@eim.ae
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